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Planet Bulb, LLC
1100 McAlpine Ave
Kansas City, KS 66105
bulbs@planetbulb.com
www.planetbulbstore.com
(877) 542-8527
Warranty
Every product we sell is backed by the manufacturer's warranty. Typical warranty periods:
CFL bulbs - 12 months
Metal Halide, High Pressure Sodium, and Mercury Vapor - 15 months
Linear Fluorescent (<14 watts) - 12 months
Linear Fluorescent (>14 watts) - 24 months
Rear Projection Lamps - 180 days
Front Projection Lamps - 90 days
Large Volume Orders
Contact us at volume (at) planetbulb.com regarding large volume orders. Volume orders qualify for
free shipping! Please inquire about shipping with our friendly staff.
Returns
If you are unhappy with an item for any reason, please contact us at info (at) planetbulb.com. We will work with you to resolve all issues in a timely manner. A 15% restocking fee will apply for returns if products of equal or greater value are not ordered at the time of the return. Products must be returned in new condition with all packaging included.
Attention Projector Customers:
Hiring a professional projector or television repair person may prevent ordering the wrong bulb or ordering a bulb that you do not need.
- If you order a bulb that you damage during installation or that does not fix your television, those items are not covered under warranty. You assume responsibility for your bulb when you install it in your television.
- Problems with color on your television are not related to the bulb. Only dimly lit displays or no display require a new bulb.
- When installing your projector lamps please be gentle. Do not force the lamp and housing into your projector or TV. Forcing the lamp can cause it to break, which is not covered under manufacturer warranty. If you ordered the wrong lamp, please contact us about returning it for a refund.
